USS (Scanuss) Package Scanning

USS (provided by LIMITED STORE, s.r.o. at scanuss.com) is an external package-scanning service built into the Label Dialog. After you generate a UPS label, you can send it to USS. USS then sends the shipment's scan signal to the carrier for you.

What is a USS scan?

When you sell on platforms like StockX or Alias, you usually have 2 business days to ship before your order is flagged as late. USS extends that window to 5–7 business days. It registers your UPS label with the carrier before you physically dispatch the parcel.

• How it works — USS sends a data signal tied to your label to the carrier's system. The platform reads the signal as confirmation that your shipment is moving.
• What you gain — extra time to consolidate orders, source inventory, or arrange logistics without triggering a late-shipment penalty on your seller account.
• What it is not — a substitute for shipping. You must still physically dispatch the parcel within the deadline that follows the scan (see Shipping deadlines below).

Where it lives in the tool

The integration adds three things to the Label Dialog:

• A USS header pill at the top of the right panel that shows your link state and remaining credits.
• A Scan column on each row, with a USS status pill for each label.
• New context-menu actions (right-click a row): Send to USS, Refresh USS status, Open USS dashboard.

Linking your account

USS is tied to your Discord account. Before you can submit any label you need to link RestocksAIO to USS.

1. Open the Label Dialog and look at the top of the right-hand panel. The strip labelled USS: with a — balance is where you start.
2. Click the strip. Because you are not yet linked, the tool opens the USS Discord OAuth page in your default browser.
3. Authorize with the same Discord account you use to log in to RestocksAIO. USS sends a callback to the tool when the OAuth flow completes.
4. After you are linked, the header pill shows your credit balance. Click it again to refresh the balance.

Eligibility

A row can be sent to USS only when both of these are true:

• Carrier is UPS — USS only handles UPS shipments today.
• The row has a valid tracking number (not empty, not untrackable).

Rows that do not meet these conditions show a No Tracking or Non-UPS pill in the Scan column and cannot be submitted. If you bulk-select a mix of eligible and ineligible rows, the ineligible ones are skipped and counted in the confirmation dialog.

Sending labels to USS

You can submit either a single row or a bulk selection.

From the Scan-column pill

Click the Send to USS pill on any eligible row. If the row you clicked is one of several checked rows, the tool treats the action as a bulk submit for all checked rows. Otherwise it submits just the clicked row.

From the right-click menu

Right-click any row (or a selection of checked rows) and choose Send to USS. The same single-vs-bulk rule applies. If more than one row is checked, the action applies to all checked rows.

Picking a region

USS needs to know which courier region to dispatch through (e.g. UPS - Germany, UPS - Italy). The tool loads the available regions from USS on first use and caches them.

• If only one region is available, it is selected automatically.
• If multiple regions are available, a small popup appears next to the pill/menu. Choose the region you want.

Confirmation

Every submission, single or bulk, opens a confirmation dialog that shows:

• The number of labels being submitted.
• The selected region.
• The credit cost (USS charges 1 credit per label).
• Your current available credits.

You cannot skip this dialog. USS deducts credits per order, so the tool never submits without your explicit confirmation.

After you confirm, the tool submits each row to USS and updates the Scan-column pill as responses come back. A snackbar summarises successes, failures, and any rows skipped for ineligibility or insufficient credits.

Status pill values

The Scan-column pill shows the current USS state for the row:

Refreshing status

USS state is stored on the USS server, not in your local database. The tool loads submitted orders when the Label Dialog opens. You can also force a refresh:

• Right-click → Refresh USS status — gets the latest status from USS for the selected rows. It works on any row that has a tracking number, even if you submitted it in a previous session.
• Click the USS header pill when linked — refreshes your credit balance.

When a row changes from Pending/Processing → Scanned during the active session, the tool sends a notification. It uses your Labels Discord webhook and Telegram label-notification channel (if configured). Orders that are already Scanned when the dialog first loads do not send a notification again.

Shipping deadlines

USS requires that you physically dispatch every scanned shipment within a fixed deadline:

• Alias sales: 3 business days (Saturdays count) from the scan.
• All other platforms (StockX, etc.): 5 business days from the scan.

You can request a paid deadline extension directly from USS. It costs 0.5 credits per day, paid in advance in the USS dashboard. If you miss the deadline without an extension, USS charges a contractual penalty (0.5 credits per day late). Repeated violations can lead to USS blocking your account.

Credits, top-up & dashboard

• Minimum purchase: 3 credits. 1 credit = 1 scan attempt.
• Expiration: unused credits expire 12 months after purchase.
• Refunds: credits are non-refundable except for technical defects on the USS side. Rejections caused by platform/carrier API changes, IP detection, or account flags do not qualify for a refund.
• Click Open USS dashboard in the right-click menu to open scanuss.com/dashboard in your browser. There you can buy credits, request deadline extensions, and see your full order history.
• The header pill always shows your latest known balance. Click it to force a refresh after you top up.

Troubleshooting