> For the complete documentation index, see [llms.txt](https://docs.restock.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.restock.gg/problem-solving/errors/my-wethenew-tasks-are-not-sniping-offers.md).

# My wethenew tasks are not sniping offers

{% hint style="warning" %}
In 99% of cases, this issue is caused by user-related factors, such as incorrect settings, non-working proxies, or other configuration errors.
{% endhint %}

If you’ve ruled these out, follow these steps to resolve the problem:

1. **Check Your Listing VAT Type**:\
   Ensure your account profile is set to the correct **Listing VAT rate**.

<figure><img src="/files/WRVCDcQSjDr1PJpgRP7P" alt=""><figcaption></figcaption></figure>

2. **Switch Between Proxy and No Proxy**:\
   Your connection to Wethenew’s servers might be rate-limited. Try switching between using a proxy and no proxy, then restart the app.
3. **Re-add Your Profile**:\
   Remove your Wethenew profile, restart the app, and add it again.

After following these steps, your sniper should be back up and running.

## **FAQ: Wethenew Sniper Issues**

{% hint style="info" %}
**I can load items, but the sniper isn’t working!**\
\
Yes, this is right. This can happen because the sniper and the module work in different ways.\
Follow the said steps to solve these issues.
{% endhint %}

{% hint style="info" %}
**My sniper ignored an upcoming offer, and I didn’t get a webhook notification.**

\
Actually, the sniper tried to catch the offer, but it got snatched by another user, just move on and wait for future offers.
{% endhint %}

{% hint style="info" %}
**I got X LP but bigger offer was ignored.**\
\
No, the offer wasn’t ignored. If you have a **20% VAT** applied to your payout, the incoming offer might have been below your adjusted **Lowest Payout (LP)**.
{% endhint %}