# Program crashes when adding profile

If you are trying to add a profile and the software crashes during the process, it means that a system we use internally is incompatible with your computer.

To solve this, head to Other Settings -> TLS Engine and set it to Normal / New.

<figure><img src="/files/C0Q7nyD8PvJHfQDoQKVD" alt=""><figcaption></figcaption></figure>


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