Photo Storage

Photo storage keeps the photos of your items online. You link each photo to a unit, a product or a group. The Publish Composer then uses the photos in your listings.

Where to find it

Photos you can upload

RestocksAIO checks each file before the upload:

• The file must be a JPG, PNG or WebP photo.
• The file must be 20 MB or less.
• Each side must have at least 400 px.
• The photo must have 50 megapixels or less.
• HEIC photos (iPhone) work. On macOS, RestocksAIO converts a HEIC photo to JPG. On Windows, the photo storage service converts it.

The service converts each photo to JPEG. The conversion removes the camera and location data (EXIF) from the file. The stored photo has a long side of at most 2,048 px.

Links: unit, product and group

RestocksAIO stores a photo one time. You can link the photo to many targets. Each link has its own position and its own cover.

A unit or a product holds at most 24 photos. A group has no photo limit. The storage quota counts each photo one time, also when it has many links.

Add photos to a unit or a product

1. Open a unit in Inventory.
2. Find the Photos card.
3. Click Add photos of this unit, or Add photos of this product.
4. Select the files.

The This unit strip shows the number of photos, for example "This unit · 3 of 24". The Product photos strip shows how many units share the product photos. A unit without a style code has no product strip.

On each photo:

• Click Make this the cover to make it the first photo.
• Click Move left or Move right to change the order.
• Click Labels to add or remove labels.
• Click Remove from this unit or Remove from this product. The photo stays in the library.

The Photo library

Open Inventory → Photos.

• Places and groups, on the left, filters the photos: All photos, Not linked, No unit, or one of your groups.
• The Label filter shows Any label, or one label.
• The Product filter shows the photos of one style code.
• Clear filters resets the filters.
• Click Load more to show the next page of photos. Click Load all to show every page. Click Refresh to read the list again.

Select photos

A click on a photo without a key opens the preview.

Actions

The actions are in one bar under the photos. Select one or more photos first.

Right-click a photo to open its menu: Open, Copy the photo link, Select all, Select none, Add … to group, Remove … from the open group, Remove the background of …, Create inventory items and Delete …. When the photo is not selected, the right-click selects only this photo.

Remove the background

Remove background makes a new stored photo of each selected photo, with a white background. This new photo is the cutout.

• The cutout gets the label cutout.
• The cutout joins the products, units and groups of its original photo, and the group that is open on the left.
• The original photo stays in the library.
• After the run, the cutouts are selected. The next action applies to them.
• eBay and Shopify listings show the cutout first. Vinted and Wallapop never get a cutout.

If the service does not answer, RestocksAIO shows "The background removal service is not reachable." Try again later.

Delete photos

RestocksAIO asks before it deletes photos. Then it deletes the photos in parts of 200 and shows the progress. Each part leaves the grid when the service has deleted it. If a part fails, RestocksAIO stops. The parts before it stay deleted.

Groups

1. Type a name in Group name.
2. Click New. The group shows on the left.

Rename gives the selected group the name in Group name. The delete button beside it deletes the selected group only. Its photos stay in the library.

Upload photos in the library

1. Click Upload photos.
2. Select the files.

RestocksAIO links the new photos in this order:

1. To the group that you selected on the left.
2. Else, to the product in the Product filter.
3. Else, to the product whose style code is in the file name. For example, "dd1391_100 front.jpg" goes to DD1391-100.
4. Else, the photos are not linked.

Import a folder

Click Import folder to upload a folder of product photos. Each subfolder is one product. When a group is open on the left, every uploaded photo and every cutout also goes into that group. To create Inventory units from the folder, see Sell Returned Pairs.

Labels

A photo can have at most 10 labels.

• Preset labels: front, back, side, top, sole, detail, box, tag, defect, receipt, packaging, lifestyle.
• Your own labels: 1 to 32 characters. Use letters, digits, spaces, _ or -.

Photos in your listings

The Publish Composer shows your stored photos first, before every other photo source. For each offer, it uses the photos of the first unit, then the product photos. RestocksAIO uses a photo that is in both strips one time.

In each strip, the photos come in this order:

1. The cover.
2. The labels front, side, back, sole, top, detail, box, tag and lifestyle, in this order.
3. Photos without one of these labels.
4. Photos with the defect label.

Photos with the receipt or packaging label are not ticked. Tick them to add them to the listing. A photo with the defect label is always included.

Vinted and Wallapop: own photos only

Vinted and Wallapop receive only your own photos: stored photos and photo files from your computer. RestocksAIO never sends catalogue pictures, marketplace pictures or pasted picture addresses to these sites.

When a unit has no own photo, the Publish Composer blocks the channel. For example, it shows "Vinted needs your own photos. Add photos to this unit or product in Photo storage." The other channels still publish. eBay and Shopify can still use catalogue pictures.

Photos from the phone scanner

After a barcode scan on your phone, you can take labelled photos of the pair. The photos go to photo storage with a preset label and a link to the product. See Mobile Barcode Scanner.

Photos of sold items

When you sell a unit, RestocksAIO tells the photo service about the sale. If RestocksAIO cannot reach the service, it tries again at the next start.

A photo expires 180 days after the last sale when both of these conditions are true:

• You sold every unit that has a link to the photo.
• The photo has no product link and no group link.

Product photos and group photos do not expire.

About 2 minutes after the app starts, RestocksAIO checks for photos that expire in the next 14 days. If it finds some, it shows Photos of sold items expire soon.

• Click Keep 180 more days to renew the photos.
• Click Not now to keep the expiry date.

The service deletes expired photos.

Limits

Without an active Premium plan, the Photo library opens in a limited mode. You can see, unlink and delete your stored photos. You cannot upload photos or add links, labels or groups.

What you must not store

Do not upload, store or share content that:

• is illegal, for example child sexual abuse material. RestocksAIO reports this material to the authorities.
• you do not have the right to use, such as photos taken by another person without permission.
• shows personal data of other people, such as names, addresses or shipping labels, without a legal basis.
• is not related to the items that you sell, or is violent, sexual, hateful or false.

Cloudflare checks the images on media.restock.gg against lists of known child sexual abuse material. A match blocks the image.

Report a photo

Anyone can report a stored photo:

• Use the form at restock.gg/report.
• Or send an email to abuse@restock.gg.

The team reviews each report. It can remove a photo or stop photo uploads on an account. The owner of the account gets the reason and the steps to contest the decision.

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